In every workplace, there is always a certain level or culture that people are exposed to. These cultures can differ from professional to professional, even within the same team or workplace. The “”quality culture”” is all about focusing on good customer service and focusing on doing what the customer values the most. Professional services are […]
Communication is the process of transferring information from one entity or group to another. This can happen in many different ways, including spoken or written word, visual means, sound, sign language and nonverbal communication. Communication is a fundamental process that occurs between people in all types of relationships. Communication is the transfer of information between […]
Feedback is one of the key elements when it comes to building product or services. With feedback at all levels, internal or external to an organization, innovation leads a change within the function resulting in continual improvement. A consistent leadership commitment, management’s support and employee engagement has a catalytic effect on the development and quality […]
What is PDCA? PDCA (Plan, Do, Check, Act) is the most common terminology across the majority of lean and continuous improvement methodologies. It is a structured approach to problem solving and decision making. But what happens when your team isn’t quite getting results? Is it a lack of understanding on your part? Is there a […]
Pharmaceutical Inspection Co-operation Scheme (PIC/S) recently published risk assessment for on-site inspections: “COVID-19 RISK ASSESSMENT FOR NATIONAL ROUTINE ON-SITE INSPECTIONS.” This article provides an overview of the key topics in PIC/S’s risk assessment. Readers are encouraged to consult the original document and relevant information sources for detailed information. A risk assessment is a systematic […]